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Privacy

Effective 10/16/2026

This page says what this website collects, who handles it, and how to say no.

Google Analytics

We use Google Analytics 4 to see how people use this site and which phone, email and contact buttons help them reach us. It runs on the live site only.

It records things like:

  • which pages are viewed
  • how you got here, such as a Google search, a link on another site, or a tag in a link
  • which call, email or contact button you tap, and on which page
  • what you do on a page, such as scrolling, clicking a link to another site, or downloading a file
  • the kind of device and browser you use, and the general area the visit comes from

Google Analytics uses cookies to tell one visit from another. We do not send your name, phone number, email or anything you type into a form to Google Analytics.

Google receives this data. How Google uses it is set out in How Google uses information from sites that use its services.

Google keeps the event data it collects for 14 months. Summary reports can be kept longer. We have not turned on Google signals or Google's advertising features.

How to opt out of Google Analytics

Install the Google Analytics opt-out add-on for your browser. It stops Google Analytics from collecting data on any site you visit.

You can use the whole site, and call us, with or without the add-on.

Our forms

The contact form and the emergency dispatch form are switched off right now. They send nothing.

Each form asks for:

  • Contact form: your name, phone, property address, email and what happened
  • Emergency dispatch form: your name, phone, address, what happened, whether water is still coming in, and any notes

We use it to call or write you back about your request.

Hosting

Cloudflare hosts this site and sends it to your browser. Each page request goes through Cloudflare, so Cloudflare sees your IP address and browser details, as any web host does. Cloudflare's own rules are in its privacy policy.

The Google rating on this site

The star rating and review count come from Google. Our own server asks Google for them once a day and saves the answer. When you open a page, your browser asks this site for the saved answer. Nothing about you goes to Google for this.

Phone and email links

A call or email link opens your own phone or mail app. The call or message goes through your phone company or mail provider, not through this site. Google Analytics records that the link was tapped, as described above.

Selling and sharing

We do not sell your personal information. We do not share it with anyone other than the providers named on this page.

Changes

If this page changes, the date at the top changes.

Questions

Questions about this page or about your information? Contact us:

What our customers are saying

4.9from 74 Google reviews

Read all 74 reviews on Google

Emergency? Call Royalty now, 24/7770-627-0775